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F.A.Q.

• Do I need to know HTML or have other technical skills to create an email?
• Can your templates be customized?
• How do I add images to my email?
• Can I use my own HTML with Elite Email Marketing?
• Can I preview my email while I'm working on it?
• When will my email campaign be sent?
• Can I send myself a test copy of the email before it goes out to everyone?
• How do I enter the text I want in my email?
• Can I get a custom designed template?

• Can I rent or buy an email list to use with Elite Email Marketing?
• How do I load my list into my Elite Email Marketing account?
• What if I don't have an email list?
• What happens to my list after I've uploaded it to my account?
• Can I use my contact list from Outlook, Yahoo Mail, Hotmail, etc?
• Can people automatically unsubscribe from my mailing list?
• Can I include more information for people than just their email address?

• Can I see who has opened my email?
• Can I see who has clicked a link in my email?
• Does Elite Email Marketing show me information about bounces?
• Can I see who has forwarded my email?
• How quickly do the reports update?
• Are the reports printable?
• Can I export the reports into Microsoft Excel?

• What does Elite Email Marketing do to make sure my emails get delivered?
• Does Elite Email Marketing have spam feedback loops?
• Are outgoing emails screened for spam?
• What happens if there are spam complaints?
• Is Elite Email Marketing Can-Spam compliant?

• What do I have to do to get set up with Elite Email Marketing?
• Is the free trial really free?
• Are there any restrictions with the free trial?
• Is there training available?
• Do you have video tutorials?

• How does pricing work?
• Do email credits ever expire?
• Are there discounts for nonprofit organizations?
• Do I have to sign a contract to use EliteEmail.com?
• Do I need to give you a credit card to start the free trial?
• Can I get an 'unlimited sending' account?
• Isn't this more expensive than downloading software?
• What credit cards do you accept?

Email Marketing University

Visit Email Marketing University for a wide variety of free resources that you can review to put EliteEmail.com's features to their best use. The learning starts here...

Providing direct email marketing software solutions to customers around the globe.

Direct Email Marketing Questions? 1-877-789-ELITE | sales@EliteEmail.com