More Resources

Getting Started with Email Marketing

Ready to kick start your email marketing? Learn about best practices and strategies to ensure you'll have great results.

Elite Email TV

Helpful high definition training videos that can assist you in become a master of Elite Email.

Build & Manage Your Mailing List

A high quality mailing list is key to your email marketing success. Learn some proven methods to get opt-in subscribers.

All About Spam

In order to make sure that you never get accused of sending spam, it's important to have a deep understanding of it.

Email Marketing Glossary

Master all the email marketing lingo and impress your colleagues around the water cooler.

Email Marketing Training Course

A 7 issue training course that takes you through the basics of Elite Email and email marketing in general.

Tests & Quizzes

Put your email marketing knowledge to the test with these interactive quizzes. Can you find the email lingo in the word search?

Email Marketing Terms to Know

When researching email marketing, it’s important to know what to look for in the products you are looking up. Here are a few things to remember when looking for email marketing for your business.

When evaluating email marketing it is important to know some buzz words, key words, and things to consider so that you are properly informed. As a small business owner, you will greatly benefit from email marketing, as it helps you stay in contact with your current or potential clients. It is an important service that can greatly increase sales. Therefore, it is important to be informed before making a choice on the email marketing solution you are choosing.

The following is a glossary of email marketing buzz words that you might come across, and what they mean to you and your business.

Email Authentication: These are various bits of information that identify the sender to the Internet Service Providers (ISPs). It’s a kind of accountability for the messages that you are sending out. The latest technologies in this field include Doman Keys, DKIM and SPF records.

Any great email marketing provider will take care of these technologies on your business’ behalf, so you don’t have to worry about it. If you speak to an email marketing account executive, make sure to ask if they’re taking care of email authentication for you, and inquire about which technologies they’re using.

Domain Keys (DK); Domain Keys Identified Mail (DKIM): Are signatures that are added to your emails to verify the sender (or domain) and the content within the message. This helps get your messages into your subscribers’ inbox, as it is information that spam bots/filters can identify. The best email marketing organizations have this in place, so that your emails have the best possible chances of landing in your subscribers inboxes.

Spam: Is the common term for unsolicited bulk-email. When an email is sent to an address that did not opt-in (or give direct permission) to receive the email, or is sent multiple times to the same address, it is considered Spam. The most respected email marketing companies will not take on customers who are planning to send Spam messages. In fact, the top companies will catch Spam messages before they go out, and prevent the sender from sending them.

Tracking – Once you send out a message, you can track opens, clicks, forwards, and bounces: The best email marketing companies will have a comprehensive tracking beacon allowing you to see which of your subscribers have opened clicked and forwarded your emails. You will also be able to take this information and use it for future campaigns. It will provide you with a better understanding of your subscribers, and therefore allow you to develop a proper strategy to market to them accordingly. “Opens” relates to which of your subscribers have actually seen the content of your email, by clicking on it in their inbox. “Clicks” are a list of subscribers that have pressed on one of the links in the email that you have set up. Look for an email marketing that will give you information as to who, exactly who clicked on each link, and when they did it. “Forwards” lists the subscribers that have passed your message onto other interested parties. “Bounces” are the emails that didn’t arrive to the intended reader, because either the subscriber’s mailbox was full, the address no longer exists, their server has timed out (meaning the end computer was not responding to the original computer’s message) or because the security features on the subscribers account are set extremely high.

Make sure that you know what you are looking for in an email marketing , so that you campaign s will be as successful as can be. Look for the email marketing companies that give you the best possible chances to get your email into the inbox of you subscribers.