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F.A.Q.

Answers to the most common questions...
How do I get people to join my MySpace mailing list?
Once you have started your free trial, you can add a "Join My Mailing List" box to your MySpace profile. You can even include that box in your comments and messages. As people see the mailing list signup box, your list will continue to grow!
Can I include my mailing list signup box in comments & messages?
Absolutely! All you have to do is copy and paste a little bit of code into your message. Keep reading the next question to learn how to get that bit of code.
Where do I find the mailing list signup box code for my MySpace page?
Once you are logged into Elite Email Marketing, you will have access to the necessary code. If you have not yet created your free trial account, click here. There are also a lot of independent websites on the web that offer mailing list codes for our program, including myspacecore.com and myspacesociety.com
Can I build my own mailing list signup box?
Of course! You can easily build a custom signup box with your logo, picture, or anything else you may want. Easy to use instructions for this are found within the program.
How can I tell how many people are adding themselves to my mailing list?
Inside Elite Email Marketing you will have access to tons of easy-to-read reports, including a mailing list report. It will show you how many people are adding themselves to your list. You can view these addresses online or save them for use in other programs.
Is the free trial really free? Do I need to give you my credit card?
Yes, it's 100% absolutely completely positively free. It's so free that we don't even ask for a credit card.
I've never done email marketing...is it easy to create an email announcing my shows?
All you have to do is point, click and let our wizards do most of the work. You don't need any technical skills or experience to create an amazing email campaign announcing your shows, new songs or any other sort of communications with your fans. You'll be amazed at what you'll be able to create in just a few minutes!
Will the email go to their MySpace inbox or their regular inbox?
Your email will go to your mailing list subscriber's regular inbox, separate from MySpace. But, in your email you can link to your MySpace profile and can even include links for 'friend requests'.
When will my email be sent?
The real question is, when do you want it to be sent? You get to choose the exact date and time your email is sent out to your mailing list.
How will I know if my email is successful?
Elite Email Marketing has very powerful reporting tools that will show you who opened your emails and when, who clicked on a link, who forwarded your emails and more. All of the reports are updated in real-time, so you always know just how successful your emails are.
What about spam?
With Elite Email Marketing you can only send permission-based emails. This means that people on your mailing list have asked to receive messages from you. If someone receives your email and they don't want to receive it again, they can easily click the "unsubscribe" link we automatically include in every message. Our abuse department monitors all activity 24/7, and in the very rare instance that there's a problem, they will let you know.
Why can't I just send regular emails from my Hotmail, Gmail, Yahoo or Outlook account?
You can, but when you do this, you will miss out on a ton of features, like awesome email designs and detailed success reports for each email sent. You also won't be able to take advantage of Elite Email Marketing's industry-leading deliverability, which ensures your emails don't get blocked or flagged as spam.
When people click 'reply' will it go to me or you?
Even though you're using our service, it will look like the email is completely from you. It will have your name, be from your email address, and when someone clicks reply, it will go right to you.
How much does it cost?
To start, you get 1,000 free emails, which costs absolutely nothing. After that, you can buy as many email credits as you want. Everything is very affordable and with our best price guarantee, you know you're getting the greatest deal possible. For more pricing info, click here.
What kind of help can I get from you?
We're here to help you every step of the way. You will be assigned a dedicated account executive (who is a real person, not one of those random operators you call with other companies!) that will come to understand your needs and can help you with anything and everything you could possibly want. There are also training videos, live operator help within the program, a toll-free support line, 24/7 email support, and more. So don't worry, we've got you covered!
Do I have to download or install anything?
Nope. Everythign is online. All you need is a computer and an internet connection and you can manage your mailing list, create new emails or view your reports from anywhere on the planet.
If I refer a friend, can do I get a kick-back or referral bonus?
You bet! We have some MySpace customers who earn hundreds of dollars a month just by getting their friends to signup. All you have to do is become an affiliate (which is totally free, by the way...we even give you $10 just for signing up!). For more information, click here.

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